Shipping & Returns
Please allow about 2-7 business days for standard & free delivery. For delivery to Alaska or
Hawaii, please allow 9-14 days for delivery. For delivery to PO Boxes in Alaska, Hawaii, US Territories and APO/FPO addresses, allow three weeks for delivery.
Return & Exchange Policy
All return and refund requests must be made to our customer care within 10 business days of receipt of the order, and customer care needs to authorize this exchange in advance. In an effort to protect all of our customers, we only accept returns of non-edible items that haven’t been used or worn.
Refunds do not include shipping costs. The customer is responsible for the cost of shipping returned items back to us. We do not charge a restocking fee. Your pre-approved returns can be mailed directly to us. To gain pre-approval for your return or refund, please contact our customer care team before shipping your package to us. When you ship your package, your pre-approval will need to be on file with our customer care center. Please email us at firstname.lastname@example.org (no refunds for products returned without prior approval)